Frequently Asked Questions

When will my order ship?

Orders typically ship within 3-5 business days. Please allow additional time during peak seasons or for pre-order items! View our full shipping policy here.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track your order on our "Track Your Order" Page.

What should I do if my package is lost or stolen?

Once an order leaves our facility, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier first. If you need further assistance, reach out to our support team at contact@ryebell.com

What is your return policy?

We accept returns for store credit within 7 days of delivery, provided items are unworn, unwashed, and in original condition with tags attached. Certain items, such as sale or final-sale items, are non-returnable. If an item is received in a condition that is unfit for resell, the return will not be accepted. View our full "Refund Policy" here.

How do I initiate a return?

To start a return, visit our "Request Return" page or contact us at contact@ryebell.com. Customers are responsible for return shipping costs unless the item arrived defective or incorrect.

Can I cancel or modify my order after placing it?

Orders are processed quickly, so we cannot guarantee cancellations or modifications. Please email us ASAP contact@ryebell.com if you need assistance.

Can I use more than one discount code?

Only one discount code can be applied per order. Store credit codes can be combined with a discount code.

How can I contact customer support?

We’re here to help! Email us at contact@ryebell.com or send us a message through our contact form.