frequently asked questions
questions? always happy to answer - scroll through to read our most popular questions and notes before purchasing! If you are left with any additional questions or just want to say hi, reach out via our connect form or live chat!
what is “one of a find”?
these pieces are unique, just like you. each piece is found in one size and style for you to add to your collection. that’s the beauty and fleeting nature of rye bell finds! once they’re gone, they are seldom found again, so don’t let yourself have FOMO and get them before they are gone!
i’ve placed my order, now what?
as a small business owner, rye bell strives to ship out orders within 2 business days of purchase! once your order is shipped, please allow up to 48 hours for tracking information to be updated through the carrier.
do you offer returns / exchanges?
quality control is of utmost important to rye as she sources new clothing & accessories - as a shopper, feel free to ask any questions, for measurements, etc. rye is happy to help you feel of confidence in what you are purchasing. due to the nature of these unique pieces, all items are FINAL SALE - no returns or exchanges for any and all items purchased online.
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How long does it take for things to ship?
Rye Bell ships any orders placed within 2 business days. You will receive a confirmation & shipping number via your email and can follow along your package’s journey!
How do I find the right size and fit?
Rye Bell strives to make sure every thing is fitted to your liking! Providing measurements is a key factor to this - check out our size guide & see how we measure items!
What are your store hours?
Rye Bell is available M-S from 9 am - 8 pm and responds to inquiries as soon as possible in the order of submission
How often do you post new items?
New pieces are posted every Thursday night precisely at 6 pm est - you can live shop then and get the newest hauls as soon as they release
The item I want is sold out - will you be getting that item back in stock?
Due to the nature of “one of a find” pieces - these pieces will most likely not be found again and put back into stock. Feel free to use the live chat or contact option to let Rye Bell know what you are searching for so she can keep her eye out!